Secure Privacy SDK: Frequently Asked Questions

Find answers to common questions about the Secure Privacy SDK, its capabilities, compliance features, and integration support.

Who Is This For?

• Mobile and web developers integrating privacy consent management
• Product managers evaluating SDK capabilities for compliance
• Technical teams responsible for data privacy and user consent

1. What platforms and frameworks do you support?

We support a wide range of frameworks and platforms, including:

• Native iOS: Swift and Objective-C
• Native Android: Kotlin and Java
• Cross-Platform: React Native and Flutter

Our SDKs are designed to be flexible and easy to integrate, regardless of your development environment.

2. Can you manage consent across multiple platforms?

Yes! Our SDK allows seamless cross-platform consent management. If users grant consent on one device, their preferences are synchronized across the web, mobile, and other connected platforms to ensure consistency.

3. Are you compliant with GDPR, CCPA, and other privacy regulations?

Absolutely! Our SDK is designed to help you comply with global data privacy regulations, including:

• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• LGPD (Lei Geral de Proteção de Dados)
• 50+ other privacy laws

We provide tools to manage consent requests, handle opt-ins/opt-outs, and generate audit logs for compliance.

4. Can I customize the consent UI?

Yes, our SDK offers a fully customizable UI. You can tailor the design, language, and behavior of consent pop-ups and banners to match your brand and meet the expectations of your audience.

5. Does the SDK support multiple languages?

Yes, we support multilingual environments, allowing you to display consent requests in the user's preferred language.

6. How does your SDK handle updates to consent preferences?

Our SDK allows real-time updates to user consent preferences. Changes made by users are instantly synchronized and can be fetched dynamically by your backend for accurate processing.

7. Is the SDK lightweight? Will it affect my app’s performance?

Our SDK is performance-optimized to minimize its impact on your app. It’s lightweight, fast, and designed to work efficiently even on low-bandwidth networks.

8. Do you provide analytics and reporting tools?

Yes, our SDK comes with built-in analytics to track user consent actions, such as opt-ins and opt-outs. You can also generate detailed reports for compliance audits.

9. What kind of support do you offer for developers?

We provide:

• Comprehensive documentation with integration guides
• Code samples for various frameworks
• Dedicated developer support to assist with any integration or technical challenges

Common Issues & Fixes

How do I ensure user consent stays synchronized across devices?

Use our built-in cross-platform synchronization feature to keep user preferences consistent across web and mobile.

My app performance slowed after adding the SDK. What can I do?

Verify you are using the latest SDK version optimized for performance, and avoid loading unnecessary features.

How do I customize the UI to comply with my brand guidelines?

Refer to the SDK's customization documentation which includes examples and styling options.