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Secure Privacy Support Center

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FAQs

[CMP v1] Ongoing Checkups & Best Practices | Secure Privacy

[CMP v1] Learn essential periodic review steps to maintain high website compliance scores with scanning, classification, consent mode, and DSAR management.

Update Consent Categories for Services & Cookies in Secure Privacy

Learn how to change consent categories for specific services or cookies in Secure Privacy and ensure your cookie policies stay accurate with a website rescan.

Secure Privacy Banner Performance Optimization & SEO Best Practices

Learn how Secure Privacy optimizes cookie banner script loading and uses noindex tags to protect SEO while maintaining fast website performance.

How to Change Widget Text to "Do Not Sell" in CCPA Templates

Step-by-step instructions to update the widget text in the Secure Privacy CCPA template. Customize your consent widget to display "Do Not Sell" easily.

Mobile SDK - Integrate Seamless Cross-Platform Consent Management

Discover our SDK, compatible with Native iOS and Android, React Native, and Flutter. With seamless cross-platform consent management, GDPR and CCPA compliance, customizable UI, multilingual support.

Understanding "Legal Template Not Found" message

Discover what - Legal Template Not Found - means in the developer console. Learn how this impacts cookie banner visibility when site visitors access from unsupported locations.

Add Custom CSS for Branding | SecurePrivacy Guide

Learn how to customize your SecurePrivacy cookie banner and preference center with custom CSS to create a brand-aligned, visually appealing website.

Perform Website Rescan | SecurePrivacy How-To

Step-by-step guide to perform a website rescan on SecurePrivacy and keep your cookie and services blocking up to date.

Add Custom Cookies & Services | SecurePrivacy Guide

Learn how to add custom cookies or services to SecurePrivacy for accurate scanning, blocking, and reporting. Step-by-step setup instructions included.

Supported Browsers for SecurePrivacy Solution

Check the list of browsers and versions supported by SecurePrivacy for full functionality. Use latest 2 versions of popular browsers for best experience.

Include or Exclude Pages from Scanning | SecurePrivacy

Learn how to add or remove specific pages from SecurePrivacy’s scan list for customized website analysis. Step-by-step instructions included.

Trigger Website Scan for US Location | Secure Privacy

Learn how to perform a website rescan from a US location to enable accurate privacy policy and cookie declaration updates with Secure Privacy.

Secure Privacy Volume Discounts | Custom Consent Storage Pricing

Learn how to qualify for volume discounts on consent storage at Secure Privacy. Book a demo or call to get a tailored quote based on your domains and visitors.

What is the W-8BEN and what is its purpose?

Learn when and how to use Form W-8BEN for U.S. tax withholding purposes, including validity period and submission guidelines.

Do Subdomains Require Separate Licenses? | SecurePrivacy

Understand why subdomains require separate licenses due to cookie and tracker use. Learn what counts as a domain, subdomain, or subpage license.

Should You Block All Cookies? GDPR Cookie Categories Explained

Learn which cookies must be blocked or allowed under GDPR. Understand essential, preferences, analytics, advertising, and social media cookies.

Where Is My Data Stored? | SecurePrivacy Data Location

Learn where SecurePrivacy stores your service data securely in the EU with trusted cloud providers Microsoft Azure and Amazon AWS.

Domain Licensing Model Explained | SecurePrivacy Support

Learn how SecurePrivacy license domains and subdomains for cookie compliance. Understand when licenses are required and how to manage them effectively.

HOW-TO: manually block cookies using Google Tag Manager

We assume that you have already created a GTM account, created a website container in GTM, and added container snippet to your website as required to continue

Why 'essential' cookies are selected by default

Under the Cookie Law and the GDPR, essential cookies and strictly necessary cookies are the same, and these necessary trackers don’t require user consent.